Reference

Policies That Apply to Your bullfun Account

Every account on bullfun operates under clear terms — covering how your data is handled, what conditions apply to your wallet activity, and how you can raise a concern.

Philippines-eligible accounts onlyGCash, Maya, InstaPay wallet terms applyAccount data handled under our privacy policyContact support for any policy queryTerms subject to change with notice

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POLICY CONTACT PATHS

How to Reach Us on Legal Matters

If a section of our terms is unclear, or you want to submit a formal request about your account data or a transaction dispute, our support team is the right starting point. We aim to acknowledge all policy-related queries within one business day and escalate anything that requires a compliance review.

HOW WE HANDLE THIS

Data, Security and Your Account Rights

Your account data stays within the scope of what you agreed to when you registered. We do not share personal information with third parties except where required by law or necessary to process your GCash, Maya, or InstaPay transactions. You have the right to request a copy of your data or ask us to correct inaccurate details at any time.

Cookie Policy

We use session and analytics cookies to keep your account active and understand how the platform is used. You can manage cookie preferences through your browser settings without losing account access.

Account Security

Your login is protected by OTP verification sent to your registered mobile number. If you notice an unrecognised session, lock your account immediately via the security tab and contact support through live chat.

Data Retention

We keep account and transaction records for the period required under applicable Philippines regulations. Closed accounts have their personal data anonymised once the retention period ends, unless a legal hold applies.

Requesting Changes

To update your registered name, contact number, or linked e-wallet details, submit a request via email support with a valid government-issued ID. Changes are processed after identity verification is complete.

What Our Terms Actually Cover

bullfun Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Your account on bullfun is subject to the terms and conditions published on this site. These terms set out acceptable use, account eligibility, and the conditions under which wallet transactions — including GCash deposits, Maya withdrawals, and InstaPay transfers — are processed. If a transaction is

1
flagged for verification, our team will contact you through your registered email or the support channel you used to open your account. We do not accept liability for delays caused by third-party payment processors, including e-wallet platforms, when those delays fall outside our control. Jurisdiction matters:
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your eligibility to hold an account is determined by the laws of the Philippines, and access is available only where those laws permit. We reserve the right to suspend an account if we detect activity inconsistent with our terms, including mismatched identity details between your bullfun
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account and your registered GCash or Maya wallet. Account holders are expected to keep their contact details current so that any compliance request reaches you without delay. If you believe a decision about your account was made in error, the process to dispute it starts with
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a written request to our support team — details are in the Support section below.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Legal Questions We Get Asked Most

These are the policy questions we receive most often from account holders in the Philippines. If your question is not covered here, reach out through live chat or email and our team will respond with the relevant section of our terms.

Account access depends on local law and is available only to eligible players where Philippine law permits. We verify identity at registration and reserve the right to close accounts that do not meet eligibility requirements.

After account closure, we retain transaction records for the period required by applicable regulations. Personal details are anonymised once that retention period ends, unless a legal hold or ongoing dispute requires us to keep them longer.

Yes. Submit a written data access request through email support, including your registered account name and the GCash or Maya number linked to your wallet. We will respond within the timeframe set by applicable data protection rules.

Transactions are flagged when the wallet name does not match your registered account name, or when activity appears inconsistent with our terms. Our team will contact you by email to complete the verification step before releasing the transaction.

Start with a written request submitted through email support. Describe the decision you are disputing and include any relevant transaction reference numbers. Our compliance team will review and respond with the outcome and reasoning.

We update our terms when required by operational or regulatory changes. We notify active account holders by email to their registered address before material changes take effect. Continued use of your account after that date means you accept the updated terms.

Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

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Policies That Apply to Your bullfun Account

How to Reach Us on Legal Matters

Data, Security and Your Account Rights

Cookie Policy

Account Security

Data Retention

Requesting Changes

Legal Questions We Get Asked Most

01 Who can hold a bullfun account under Philippine law?

02 What happens to my data if I close my account?

03 Can I request a copy of the personal data bullfun holds about me?

04 Why was my GCash or Maya transaction flagged for review?

05 How do I dispute a decision made about my account?

06 How often do your legal terms change, and how will I know?

Legal

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